HANDMADE CUSTOM PLUSH BY COCO
COCOMMISSION
RESERVATION STATUS: MAILING LIST OPEN
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COMPLETED DOLLS GALLERY
(2023)
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10CM DOLLS
15CM DOLLS
20CM DOLLS
FFXIV DOLLS GALLERY
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10CM DOLLS
15CM DOLLS
20CM DOLLS
COMPLETED DOLLS GALLERY
(2024)
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(newest to oldest)
10CM DOLLS
15CM DOLLS
20CM DOLLS
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TERMS OF SERVICE
READ EVERYTHING!!!
※IMPORTANT※: By filling the commission reservation form, you have read and agreed to all the terms of service stated below. I will not be held responsible for any misconception as long as they are listed below.Please contact me for any clarifications before slot confirmation is made.
GENERAL
▶▶ Dolls are only for personal use. No reselling allowed.▶▶ My standard turnover time for each doll is 1-4 weeks from the moment I start the production. This does not include pre-production time we may take to discuss design and fabric, waiting for the order's turn for production, any delay from the client's side, and shipment to the client. Generally, the whole process may take around 1-3 months as I am working on multiple commissions at the same time. Please check the Trello board for queues and update logs. I reserve the right to take additional time for any reason that will be informed to you.▶▶ I only accept 2 dolls max per person per commission slot.▶▶ Starting April 2024, embroidery is done with a mix of using embroidery machine and hand embroidery if necessary. Please refrain from commissioning me if you are a perfectionist or expecting factory quality! As this is still handmade by me alone, combination of sewing machine and hand-sewing is used to assemble the doll. Accuracy to the design provided may not be 100% but I will try my best.▶▶ Do note that you must communicate any changes you want during design adjustment stage and the check-ins (please check the process information section!). Don't be shy! We want your doll to be as close to how you want it to be as possible.🫡▶▶ I only accept commission that is within my own skillset. I may refuse your application if I do not feel comfortable/confident in completing it.▶▶ My base price does not include designing the doll for you. However, if you are unable to design it yourself or find an artist to commission, we can discuss this and there will be separate cost. References are needed and please be as detailed as possible as to what you want. Doll design commission is currently not available. You can commission @leelee_ahn or other aritsts.▶▶ There are no restrictions on the style of the doll's face design; however, there may be extra charges for complexity and I may ask you to change something if I think I cannot execute it. Please avoid having too many details in small space or too many things on top of one another.▶▶ Payment for the base price of the doll is required to confirm your slot. I work based on first pay first served basis 🙏
PRICING FOR THE DOLLS
I am able to make plush dolls in these sizes. Prices will adjust accordingly depending on the complexity of your doll design and the materials used.
| Plush doll size | Base price in USD |
|---|---|
| 10cm (starfish body) | USD40+ |
| 15cm (normal body) | USD45+ |
| 20cm (normal body) | USD55+ |
▶▶ The base price is valid at the time you submit the commission form (latest update: 17/4/24).▶▶ For local Indonesian clients, the USD will be converted into IDR at the time of confirmation. Local shipping fee is included.▶▶ I'm currently not accepting commissions for 10cm unless it is paired with a 15cm or 20cm doll. Please discuss with me beforehand.▶▶ These prices are also only for plush doll with short hair, simple face and hair embroidery, two-colour eye embroidery (excluding black/white accents), and blank body without any embroidery. Samples below.
Short hair, simple face and & hair embroidery, blank body.
Simple face & hair embroidery with two-colour eye embroidery. Extra charge for hair customization.
Simple face & two-colour eye embroidery. Blank body with belly-button (free of charge).
Extra charge for flower embroidery and hair customization.
▶▶ Extra charge will incur for:
- hair customization (e.g.: hair with two colours, hair longer than short hair, adding ahoges, detailed hair cut, etc.)
- extra embroidery for open mouth
- extra embroidery lines on the hair
- extra embroidery on the body (e.g.: paws, heart-shaped nipples, embroidery on the chest/the back, etc.)
- detailed eye embroidery (e.g.: adding outline, more than two colours excluding black/white accents)
- longer strand hair fabric (rabbit fur, or anything longer than the 5mm minky).
- extra attachments such as animal ears or tails, hair accessories, etc.Please consult me for estimates based on the doll design.
DOs& DON'Ts
| I ACCEPT | I DO NOT ACCEPT |
|---|---|
| OCs | Animals |
| Any fictional characters | Custom clothes |
| Virtual idols | Overly complicated details |
| Real people/celebrity | |
| Details* (will affect price) |
* not for all sizes. Please consult me for this.
PLEASE NOTE FOR 10CM DOLLS:
There is limited amount of space on the face, so I do not recommend having too intricate eye design. Only two colours max for the eye balls. If there are too many details, I will ask you to change the design.
MATERIALS
High quality fabric materials sourced from China and locally are used in the production of the dolls.Body: generally minky 1mm pile height. Shades available can be checked here. Darker or other shades can be requested, please contact me to confirm!
Hair: minky 5mm, minky 3mm, yelvo 2.5mm, minky 1.5mm
Threads: combination of embroidery threads and regular polyester sewing threads.NOTE: other shades for body fabric and 5mm or longer minky hair fabric for the hair are sourced from China. If I do not have the stock, please allow 3-4 weeks for the fabric to arrive at my place before I can start production.EXTRA IMPORTANT NOTE IF YOU CHOOSE WIG HAIR MATERIAL:
You can request to use washed or fried wig hair, only up to 5cm.
PROCESS INFORMATION
(NEW UPDATE PER 14 SEP 2024)
Fill out the reservation form.
First payment: base price invoice payment to confirm reservation
Design briefing and adjustment
Choosing fabric and thread colours
Second payment: extra charges for additional customisation and shipping fee.
First check-in: review eye embroidery test
Production, including second check-in. It may take between 1-4 weeks from the beginning of the production or longer if I have to source more fabric.
Shipping the doll to you.
Complete!
PAYMENT INFORMATION:▶▶ First payment is due when I confirm I can take your commission and you want to move forward with it.▶▶ Second payment for extra customisation and shipping fee is due when final doll design is received and discussion regarding any extras has been finalized. This includes deciding on the fabrics and threads. Any embroidery work will only be started once this is paid.** The client also has the option to pay everything upfront if extra charges have been determined based on the design.
CHECK-INs INFORMATION:1st check-in: Eye embroidery test
I will show you actual embroidery of one eye and a few select items using the colours of your choosing.
This is where you can request to change the thread colours or adjustments on the eye design. No additional embroidery test will be done.
Confirmation without any request for alterations means you agree to how the embroidery is done.2nd check-in: Face embroidery
I will show you how the finished face embroidery looks before I sew everything together.
If you want alterations, there may be extra charges incurred.
IMPORTANT:Revision requests once the doll is deemed completed will not be accepted. Please make sure you express what you want to be done during design briefing stage.
PAYMENT METHODS
▶▶ BCA bank transfer only for Indonesians. Requests for Shopee/Tokopedia link will not be entertained at the moment.▶▶ Wise site. Highly recommended for international as it has lower fees than PP and more payment methods. You will receive an invoice and payment instruction in my confirmation email and you can make payment directly to my bank with your own currency.▶▶ PayPal only in USD. Fees will be added when I generate the invoice for you.▶▶ PayPal/Wise fee is not included in the base price or in the extra charge amount. Wise fee will be directly charged when you make the payment and PayPal fee will be added in the PayPal invoice I generate to you. I highly recommend payment via Wise for international payment if your currency is supported because it has many options for payment and the fee is lower than PayPal's.▶▶ Accepted International Currencies:
Via Wise: all currencies accepted and it will be converted into IDR.
Via PayPal: all invoice in USD only
REFUNDS & CANCELLATION POLICY
▶▶ Confirmed commission reservation is final and I do not accept refund request or cancellation after first payment.▶▶ If I cancel the commission due to extenuating circumstances, the client will receive a partial refund.▶▶ Refunds will be calculated based on the net amount I received.
SHIPPING & HANDLING
▶▶ Shipping & handling fee is not included in the base price and first invoice. There will be a separate invoice once it is ready to be shipped.
Local Indonesian clients do not need to pay for shipping as it's already included.▶▶ Shipping is from Indonesia, mainly via EMS for Asian countries or POS EXPRESS (handled by DHL) for other international countries. Please consider this as they can be expensive especially if you are not in Asia, but you will receive the package quickly within 1-2 weeks.▶▶ Local Indonesia order will be shipped using local expedition service via TIKI.▶▶ Every package will have tracking. I am not responsible for any lost package once it has been shipped. Any international custom tax incurred when the package arrives is payable by the client.
ADDITIONAL NOTES
▶▶ I may include completed dolls in my samples portfolio. Please let me know if you do not want me to include yours.▶▶ I live with cats, I will wash all dolls before they are shipped to you. Please note this if you are allergic to cats!
F.A.Q.
FREQUENTLY ASKED QUESTIONS
Q: How do I commission you for a doll?
A: Please sign up on my mailing list. I will contact people in order of when they submitted the mailing list form once there are slots available. If you never signed up for the form, you will never know when slots are available.Please do not fill out the commission reservation form unless you have been contacted!Q: I already signed up to your mailing list many months ago, why have I not been contacted?
A: If it has been more than 6-8 months since you signed up to the mailing list, chances are you missed out on the email I sent. Please always check your spam inbox! I will try to contact you via other social media platforms but if there is no reply at all, your name will be removed from the mailing list.If it's still under 6 months, be patient and I will get to you eventually.Q: It is stated that you only accept 10cm commission if it's paired with a 15cm/20cm, can I commission just one 10cm?
A: Unless we have an agreement beforehand or you are a returning client, this is non-negotiable. You can ask a friend of yours if they also want a 15cm or 20cm and this can be combined into one order.Q: Can you do the doll design for me?
A: Unfortunately, I do not have the time anymore. Please commission another artist or you can also contact Lilian (on Twitter or on Bluesky ), my friend who has done a few design works for my clients.
Please use the templates provided: 10cm dolls or 15/20cm dolls.Q: Can you make custom clothes for my doll?/Do you know anyone who makes custom clothes for dolls?
A: Simple accessories are okay (please confirm with me beforehand) but I do not make full blown custom clothes for dolls at all. I also do not know anyone who makes custom clothes.Q: I have already completed a commission, can I commission you again?
A: Returning clients are always welcome! Feel free to come to me again whenever you want and we will see when I can take on more commission from you.